The moment you arrive in Vietnam, you can get connected and start your journey right away. No need to purchase a physical SIM card, worry about language barriers, or face challenges when booking rides or searching for information… Hi Vietnam by MobiFone takes care of it all. The app offers free eSIM activation, high‑speed Internet access, convenient calling, and a wide range of essential travel services. A complete solution that keeps you connected and lets you experience Vietnam with ease, confidence and peace of mind.

Common challenges international travelers face when visiting Vietnam

According to the General Statistics Office, Vietnam welcomed over 9.2 million international visitors in the first five months of 2025, representing a 21% increase compared to the same period last year. This promising growth signals a strong recovery for the tourism industry, while also placing greater demands on seamless connectivity, access to information and convenient services for foreign travelers. In reality, many international visitors still encounter a range of inconveniences, especially during the first few days of their trip to Vietnam.

One of the most common issues is the lack of immediate Internet access upon arrival. Many travelers are unfamiliar with how to purchase a local SIM card, confused by the subscriber registration process, or forced to wait a long time for activation. Without Internet access, they cannot book a ride, navigate maps, make hotel reservations or contact friends and family, significantly diminishing the quality of their initial travel experience.

Language barriers also confuse many travelers during their stay in Vietnam. Most local service apps do not offer multilingual support, which makes it difficult to search for information, read usage instructions, or reach out for assistance. In emergencies or when facing unexpected issues, many tourists feel lost or helpless, unsure of who to contact or how to get help.

In addition, payment can be another major inconvenience. Many services in Vietnam require a local bank account or domestic e-wallet, while most international travelers rely solely on Visa or Mastercard. The lack of an integrated digital platform often results in a fragmented travel experience, time-consuming, disconnected and lacking the sense of ease and reassurance that modern travelers expect.

Hi Vietnam - A smart connectivity solution for international travelers

To provide international visitors with a smoother, more convenient and seamless travel experience, MobiFone has launched Hi Vietnam - a digital platform specifically designed for tourists entering Vietnam. The app integrates eSIM activation, mobile connectivity and essential travel services into a single solution, tailored to the needs of global users. It is fully compatible with both iOS and Android devices, ensuring a fast and user-friendly onboarding process.

As soon as users download the app and complete registration, they receive a FREE travel starter pack, which includes a MobiFone eSIM and the HVN0 plan featuring 8GB of data and 10 minutes of domestic calls valid for 24 hours. This allows travelers to get online instantly, without the hassle of buying a physical SIM card or completing complicated procedures.

After the initial free period, users can stay connected by canceling the HVN0 plan and purchasing one of several paid options such as HVN100, HVN150, HVN200 or HVN300, each offering flexible validity periods ranging from 3 to 30 days. These plans include generous data allowances, domestic and international call minutes, access to popular social platforms like Facebook, TikTok and YouTube, as well as free data usage within the Hi Vietnam app. All payments can be made securely via the app using international credit or debit cards (Visa or Mastercard), no local e-wallet or cash required.

More than just a mobile connectivity solution, Hi Vietnam also acts as a digital travel assistant. The app provides practical features such as ride-hailing, accommodation search, restaurant and attraction recommendations and is available in multiple languages to ensure ease of use for travelers from around the world. Most notably, travelers have access to a 24/7 multilingual support hotline, offering free assistance throughout their stay in Vietnam for inquiries or unexpected issues.

How to use the Hi Vietnam app

To quickly and easily access mobile services in Vietnam, international travelers only need to complete a few simple steps directly on their smartphone. The Hi Vietnam is designed with a clear, user-friendly interface, fully online onboarding and multilingual support, making it easy to receive an eSIM, register as a subscriber and activate a suitable plan immediately upon arrival. Follow the step-by-step guide below to get connected:

Step 1: Download the Hi Vietnam app

Go to the App Store (for iOS devices) or Google Play (for Android devices), search for “Hi Vietnam” and download the app to your phone or tablet.

Step 2: Select your preferred language

After installation, the app allows users to select their preferred language for easy navigation and seamless use of all integrated features.

Step 3: Register for a free eSIM

Users begin the registration process to receive a MobiFone eSIM bundled with the HVN0 plan, which includes 8GB of data and 10 minutes of local calls, valid for the first 24 hours.

Step 4: Complete subscriber information registration

The entire identity verification process is carried out online within the app, ensuring a fast, transparent and legally compliant experience:

• Confirm agreement to the Terms of Use and compliance with Decree No. 13 on personal data protection.
• Upload a photo of your passport and complete the eKYC process.
• Participate in a short video call to verify your identity.
• Finalize the registration by providing a digital signature.

Step 5: Receive and install your eSIM

Once registration is complete, users will receive their eSIM and follow the on-screen instructions to install it directly on their device.

Step 6: Activate via hotline 900

Make a call to 900 to activate your eSIM and start using MobiFone mobile services.

Step 7: Start using the service and track data usage

Users can now access the Internet, make calls, send messages and monitor remaining data directly within the Hi Vietnam app.

Step 8: Subscribe to a paid plan when needed

Once the free plan expires, users can continue using the service by choosing from a selection of paid plans:

• Browse the list of available plans.
• Select the plan that best matches your usage needs.
• Proceed to the in-app payment gateway.
• Enter your card details and complete the transaction.
• Finish the registration and enjoy uninterrupted connectivity throughout your stay in Vietnam.

In any journey to a new destination, convenience and seamless connectivity are key to creating a truly fulfilling experience. Hi Vietnam enables international travelers to integrate smoothly into daily life in Vietnam without the usual barriers of technology, language or complex procedures. By combining eSIM activation with a range of essential travel services on a single platform, the app streamlines preparation time while offering a more flexible, modern and user-friendly approach to travel.

The launch of Hi Vietnam reflects MobiFone’s strong commitment to innovation and its mission to elevate the travel experience in Vietnam. It also helps strengthen the image of Vietnam as an open, welcoming and well-connected country ready to engage with the world.

👉 Download Hi Vietnam from the App Store or Google Play and start your journey today!