The program is exclusively for international tourists entering Vietnam. Each valid passport is entitled to receive one (01) Free eSIM.

There are two official registration channels depending on your travel arrangement:

• E-visa Channel (Pre-arrival): You can register online before arriving in Vietnam via www.mobifone.vn/travel (or via the link provided in your E-visa result email) by providing your Email address, Passport number, and E-visa application number.
• Direct Channel (At the Airport): You can scan the QR code on MobiFone posters or leaflets located at major international airport arrival areas upon landing in Vietnam.

To comply with regulations and fully unlock your Free 10GB / 24h package, identity registration is required:

• E-visa Channel:
  • Scenario A (Registered before landing - Recommended): Complete user registration at www.mobifone.vn/travel prior to arriving in Vietnam. Upon landing and dialing 900, your full 10GB / 24h package will be ready immediately.
  • Scenario B (Registered after landing): If you have not completed registration prior to landing, calling 900 will only provide a temporary data allowance. You must visit www.mobifone.vn/travel right away to complete registration to claim your full 10GB / 24h package.
• Direct Channel (At the Airport): You will need to take a photo of your Passport and complete a brief online verification process directly on our website upon arrival.

• Step 1: Install the eSIM profile on your mobile device using the provided QR code.
• Step 2: Upon landing in Vietnam, make a call to 900 to activate the eSIM.
• Step 3:
  • If you completed registration prior to arrival, your FREE 10GB / 24h package will be activated immediately.
  • If you have not completed registration, you will receive a temporary data allowance for short-term connectivity. Complete your registration promptly at www.mobifone.vn/travel to automatically unlock the full FREE 10GB / 24h package.

If you use the temporary data allowance without completing user registration:

• When the temporary package expires: Standard Internet access will be temporarily paused. You will only be permitted to access www.mobifone.vn/travel to complete registration.
• After 24 hours from activation (calling 900): If registration remains incomplete, your eSIM subscription will be temporarily suspended.
• Unlocking: As soon as you successfully complete registration at www.mobifone.vn/travel, your subscription will be unlocked and your full FREE 10GB / 24h package will be activated automatically.

• If registered before landing: The 24-hour validity starts immediately after you make the activation call to 900 upon landing.
• If registered after landing: The 24-hour validity starts from the moment your registration is successfully completed and the 10GB package is provisioned.

The Free eSIM package is designed for High-Speed Data access. To make local phone calls or send SMS, you can easily top up or purchase one of our extended packages (FR10 or FR30), which include local voice call minutes.

The eSIM QR code is displayed directly on the confirmation screen right after registration and a backup copy is automatically sent to your registered email address. If you cannot find it:

• Check your Spam / Junk email folder.
• Ensure your email address was typed correctly during registration.
• Contact our Customer Support Hotline at 0905144144 (Available 8:00 AM – 5:00 PM, Mon to Sat) for immediate assistance.

Common reasons include:

• The passport has already received a Free eSIM previously.
• The registration information provided was incorrect or incomplete.
• The 24-hour grace period for identity registration expired after activating via 900.

We offer convenient high-speed data & voice packages designed for tourists:

• FR10: VND 150,000 — 50GB High-Speed Data + 70 minutes of domestic calls (Valid for 10 days).
• FR30: VND 250,000 — 150GB High-Speed Data + 200 minutes of domestic calls (Valid for 30 days).

You can select one of two convenient payment options on www.mobifone.vn/travel:

1. Main Account Balance (Mobile Balance): Pay directly using your mobile main account balance.
2. International Payment Cards: Pay using major international credit/debit cards, including Visa, Mastercard, JCB, and American Express.

To pay via your Main Account, follow these simple steps:

1. Step 1: Check & Add Funds to your Main Account
   Ensure your eSIM main account balance is equal to or greater than the package price. You can top up funds via:
   • Tour Guide/Leader Support: Ask your tour leader to recharge your MobiFone number directly.
   • Online Recharge: Top up via www.mobifone.vn or Mobile Banking / E-wallet apps (MoMo, ZaloPay, VNPay, etc.).
   • Scratch Cards: Purchase a MobiFone scratch card and dial *100*CARD_NUMBER# followed by Call.
2. Step 2: Visit www.mobifone.vn/travel.
3. Step 3: Choose your preferred Top-up package (e.g., FR10 or FR30) and enter your eSIM phone number if prompted.
4. Step 4: Select Main Account as your payment method.
5. Step 5: Send XN to 9091 from your mobile device to confirm registration. The package will be activated upon successful SMS confirmation.