In 2019, MobiFone not only enhances customer satisfaction when investing in expanding coverage and quality of 4G broadcast stations nationwide , at the end of this year, MobiFone also launched an attractive sales campaign. such as replacing free 4G Sim, preferential D5 package offers or giving gifts to customers to download App My MobiFone, giving customer data when checking in at MobiFone sales points nationwide ... starting from November 20, 2019
Focusing on investing 4G stations, improving service quality
The MobiFone 4G network was launched by MobiFone Telecommunications Corporation on July 1, 2017. So far, after more than 2 years of deployment and operation, MobiFone has reached 95% nationwide 4G coverage.
Thanks to investment and additional infrastructure, the operator has achieved impressive results when the quality of MobiFone network exceeds the standards of the Ministry of Information and Communications. The results of testing Internet access services (3G and 4G) in 6 provinces (Lang Son, Thai Nguyen, Quang Tri, Quang Binh, Ben Tre and Tien Giang) were published by the Department of Telecommunications in June 2018. The number of network quality of MobiFone is higher than the standard.
Before the measurement, according to the 4G test results in Hanoi area of the Department of Telecommunications in 2017, MobiFone is also a typical 4G service provider according to the survey results "Assessing consumer satisfaction back to 4G service provider in Vietnam in 2017 "announced by IDG
In 2019, in the first quarter alone, MobiFone broadcast more than 4,500 4G stations. Since the beginning of the year, the network has continued to increase investment, ensuring 4G coverage in 95% of the territory of the country and of outstanding quality in key market areas.
With the enhancement of the broadcasting station, the improvement of service quality from the network, customers who are already using 4G sim cards can experience MobiFone's 4G service with fast and stable speed at any time. or any position. Not only increasing the connection speed, 4G MobiFone also brings many practical utilities, improving the user experience. According to technology experts, this is a good platform to develop livestream services, video conferencing, or online gaming ...
“This is good news for MobiFone subscribers, so MobiFone subscribers can surf the Internet faster, more stable without worrying about jerk, lag during peak hours or in the central areas. key users "- Mr. Nguyen Long, a MobiFone subscriber believes.
Exchange 1 million free 4G sims and attractive year-end programs for MobiFone customers.
Nhằm thu hút thêm nhiều khách hàng cùng MobiFone trải nghiệm dịch vụ 4G, từ 20/11 đến hết năm 2019, MobiFone sẽ miễn phí thay 1 triệu simcard 4G cho toàn bộ khách hàng hiện tại chưa sử dụng simcard 4G trên phạm vi toàn quốc.
In order to attract more customers with MobiFone to experience 4G services, from November 20 to the end of 2019, MobiFone will free replacement of 1 million 4G simcards for all current customers who have not used 4G simcards nationwide. .
This program is for customers who are new prepaid and postpaid subscribers newly developed from 1/1/2016 and backward who are operating in two directions on MobiFone and have not used 4G simcard yet.
The program is applied on all transaction offices (official stores of MobiFone, Business support services and specialized agent system of MobiFone, authorized agents) of MobiFone. With the motto "Enjoy 4G, surprise promotions", the sales programs of MobiFone will be implemented in densely populated areas across the country, commercial centers, markets, schools, public areas. Customers can also exchange 4G sim cards at the direct selling points here with attractive gifts when checking in at the counters.
"This is really good news for people who often move, use a lot of data on their phones to entertain, listen to music, watch movies, play games ... on their phones like me. Recently exchanged for free 4G sim, using high-speed data, 4G network is covered in 64 provinces and cities. The information is too compelling. Tech followers enjoy it! " - Van Hung (Vinh Phuc) shared.
During this time, to help customers enjoy and explore 4G services of MobiFone, the network also offers many other attractive incentives for customers such as D5 package promotion only 5,000 VND / 1 GB / 1 day; preferential 15-20% discount when buying Samsung devices online; gift worth 50,000 VND for customers to download the App My MobiFone, exchange programs for exchanging 2G / 3G devices for 4G phones…
According to the evaluation of technology experts, right from the first years of establishment, MobiFone has paid special attention to customer care and was voted as a network of customer care quality by customers. best for years. To meet the increasing demands of consumers, MobiFone constantly increases the number of 4G transmitters to ensure 4G coverage across the country with outstanding quality. The network also cleverly scores with its customers when choosing the golden times to launch attractive promotions, helping customers to benefit double.
On the network side, a representative of MobiFone said that in the upcoming journey, MobiFone still maintains the customer-centric guideline, the network will continue to bring differentiated customer service and technology. , always satisfy and attract customers./.