Introduction

  • XoneFM - the leading music and entertainment radio channel provided online on multi-platform website/wapsite/application.
  • XoneFM Data is MobiFone's unique and special Mobile Data package for customers using data connection (3G/4G/LTE) when accessing websites/wapsite/applications of Xone FM in Vietnam.

 


Features

  • Free access to XoneFM app with unlimited high-speed data capacity;
    • Watching short videos on XoneFM app
    • Listening online radio and listening to Radio music playback for free

 


Tariff

No.

Package name

Package code

Charges

including VAT (VND)

Time

to use

Subscribers’ rights

1

Daily Package

XF1/OK

3,000

24 hours

  • Unlimited data capacity for accessing wapsite (xonefm.com.vn) and XONE (Xone FM) application.
  • 200 MB data for out-of-package Internet access.
  • To be used with other Mobile Internet/combo packages or M0 package.

2

Weekly Package

XF7

20,000

 

  • Unlimited data capacity for accessing wapsite (xonefm.com.vn) and XONE (Xone FM) application.
  • 1GB data for out-of-package Internet access.
  • To be used with other Mobile Internet/combo packages or M0 package.

3

Monthly Package

XF30

30,000

30 x 24h

  • Unlimited data capacity for accessing wapsite (xonefm.com.vn) and XONE (Xone FM) application.
  • 1GB data for out-of-package Internet access.
  • To be used together with packages on PRCF only

4

VIP Monthly Package

XF80

80,000

30 x 24h

  • Unlimited data capacity for accessing wapsite (xo nefm.com.vn) and XONE (Xone FM) application.
  • 3GB data for out-of-package Internet access
  • To be used with other Mobile Internet/combo packages or M0 package.
 

 


Guide

1. Instructions on package registration, cancellation and renewal:

No.

Requirements

Messaging syntax

Prefix to receive requests

1

To register the package

DK_<PACKAGE CODE> or

KM_<PACKAGE CODE> or <PACKAGE CODE>

 

999

2

To cancel the package

HUY_<PACKAGE CODE>

3

No renewal of the package

KGH_<PACKAGE CODE>

4

To check the package capacity

KT_<PACKAGE CODE>

5

Active renewal of the package by customers

DK_<PACKAGE CODE>

Or <PACKAGE CODE>

Where: “_” is a space when the customers compose a message. Service charges: 200VND/SMS 

2. Instructions for using and installing the application:

  • Step 1: Register XoneFM Data package
  • Step 2: visit the website http://xonefm.com.vn to to watch and experience music videos and radio
  • Step 3: Install XoneFM apps by accessing Google Play or Apple Store then searching with the keyword "XoneFM" or accessing the following address:

NO.

Application name

Platform

 Installation address 

1

XoneFM

Android

https://play.google.com/store/apps/details?id=com.xonefm.mobile

2

iOS

https://apps.apple.com/us/app/xone-fm/id1245037025

 


Rules

  • The package is only available to customers using mobile services in Vietnam (including roaming to VinaPhone network), not applicable to customers roaming internationally.
  • Customers use the package through mobile phones and tablets (XoneFM app is installed on Android and iOS from Google Play and Apple International Store). For PC and Laptop equipment, data for access to the package will be charged as data outside the package.
  • Scope of access of the package: The package is only provided for IPs and domains of XoneFM application.
  • Out-of-package data charge will be applied when customers access videos/clips from YouTube, Facebook, etc., or TVC advertisements that are not in the IP ranges provided on XoneFM application.
  • The package only supports subscribers using mobile phone to access regulated applications, and does not support access in case browsers access indirectly through third-party servers such as:
    • Browser of Blackberry mobile phones
    • Opera Mini browser
    • UC Browser
    • Other browsers with defaulted or manually set Proxy
  • Customers are only allowed to register one of XoneFM Data packages.
  • Other provisions:
    • Syntax to actively renew data charge packages like normal data packets (Text GH<PACKAGE CODE> to 999) is not provided. Instead, to request renewal of the package, Customers can text registration message to 999 (DK<PACKAGE CODE> to 999) (same as registering a new package).
    • For one-way or two-way blocked subscribers, the package will not be renewed. When the subscribers are two-way connected, it will be required to re-register the package.
    • Some smart phones such as Android, iPhone, Windows Phone may actually incur data charges due to applications running in the background. It is necessary to clarify during the communication to customers.
    • There is no pop up message to notify customers when the access is outside the domain address or IP address of the package.
    • Out-of-package data charge will be applied when accessing promotional clips embedded on XoneFM application.

 

 


FAQ